Job Description:

• Providing support and guidance to end-users experiencing issues or seeking assistance with Microsoft Dynamics 365 Business Central / Microsoft Navision
• Receiving, documenting, and resolving user-reported problems or service requests related to Business Central within specified SLAs.
• Assisting in basic configuration tasks within Business Central, such as user setup, permissions, data entry, or basic system settings.
• Assisting in monitoring system performance, executing routine system checks, and contributing to system maintenance activities.
• Generate data reporting to business users.

Job Requirements:

• At least a diploma/ degree in Computer Science, Information Technology, or a related field.
• Proficiency in troubleshooting basic Navision-related issues, understanding system configurations, and diagnosing problems related to user access, data entry, or system functionality.
• Ability to analyze reported issues, perform basic root cause analysis, and provide solutions or workarounds in a timely manner.
• Eagerness to learn and stay updated with new Microsoft Dynamics 365 Business Central functionalities, features, and updates through self-study or provided training sessions.
  

*Only shortlisted candidates will be notified*

  Industry:  Retail / Wholesale Trading / Property

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