About the role:

As a CRM Assistant Section Manager/ Section Manager, you will play a provital role in leveraging customer data to drive marketing strategies that enhance footfall and increase sales conversions across various marketing initiatives.

Responsibilities:

• Executing CRM strategy, aimed at driving acquisition, increasing conversion, improving retention and cultivate loyalty.
• Ensure full compliance with Persona Data Protection Act regulations with respect to collection, handling, and storage of members’ data in day-to-day work.
• Generate and compile CRM analysis/reports and campaign results to evaluate the effectiveness of CRM and Loyalty campaigns and brand performance
• Continuously improve and optimize CRM and loyalty programs based on customer insights, industry trends, and business needs.

Requirements:

• Candidate must possess at least a Degree / Diploma in Marketing, Business Administration, Statistics or related disciplines

• comfortable with database marketing practice

• A high level of numeracy and analytical ability with strong business sense

• Pleasant personality with good interpersonal and communication skills and analytical skills

• Must be detail-oriented, meticulous and efficient

• 3-5 years of Loyalty & CRM experience in retail industry is advantageous

  Employment Type:  Permanent (Full Time)

  Min. Education:  Degree

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